Privacy Policy


craftera.in ("us", "we", or "our") operates the craftera.in website (the "Service").

Welcome to craftera.in . This Site is powered by salvus app solutions and we are associated subject to the below mentioned conditions. By visiting this Site, you agree to the following terms and conditions. Go through it carefully. This page notifies you of our policies regarding the assortment, use and revelation of private Information when you use our Service.

We will not use or pass your information with anyone except as mentioned in this Privacy Policy.

We use your private Information for improving and contributing the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at craftera.in

Collection & Use of Information


While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your-

  • Name
  • Phone number
  • Postal address
  • Other information

We gather, stock up and process your data for processing your acquisition on the Site and any possible later claims, and to offer you with our services. We may bring together your-

  • Name
  • Gender
  • Email
  • Address
  • Fax number
  • Contact number
  • Bank account details
  • Additional payment details

We call for these details so as to allow you to go to the fore with placing your order for a product. For delivering the product and for processing the payment for the product to you, we may use that data. We also use that data for notifying you when the product is to be delivered.

We can share your data with our franchisor. Moreover, you authorise the franchisor to use this information to advertise products to you, directly or indirectly.

To deliver product at your place, we may also share your postal address and name on to a third party (like to our supplier or courier).

In case we have any question or to run the Site, we can collect payment from you and use your data, identify any scam or Site exploitation, send you information pertinent to the Site or our products. Keep us updated with the changes you make in your private information data.

Without your permission, we shall not pass on your information with third parties. Also, we do not publicize your private information to third parties for their marketing intention devoid of your permission.

Log Data


Each time you visit our Log data we gather details that your browser propel. This Log data comprises of following information like browser version, types of browser, IP Address, the pages of our Service that you stopover and the time you stay on that page, the date & time of visiting our site, and other info.

Cookies


Cookies are archives with a piece of information, which may incorporate an unidentified distinctive identifier. From a website, cookies are sent to your browser and accumulated into the hard drive of your computer. To gather data, we use “Cookies. You can edify your browser to rebuff the entire cookies or to specify when a cookie is being sent. Even, if you do not allow cookies, you may perhaps not be able to use some sections of our Service.

The recognition of cookies is not a necessity for visiting the website. On the other hand, we would like to mention that the various functionalities on the website and placing order is only feasible when the cookies are active. Cookies are small text files which identify your computer to our server as a sole user when you visit pages on the website and they are stored by your browser. Cookies can be used to identify your IP Address which consumes your time or when you visit the site. We only use cookies for your ease in visiting the website (for instance to retain information who you are when you want to revise your cart devoid of having to re-enter your email id) and not for using any additional information about you. For not accepting cookies, your browser may have the setting by default, but this would limit your website usage. Kindly agree to our declaration that our use of cookies does not hold any individual details and are virus free.

Service Providers


We may provide work for third party individuals and business to initiate and endow with the Service on our behalf, to execute Service-related services or to assist us in evaluating how our Service is utilized.

Moreover, third parties have an authority to access your confidential Information only to carry out these tasks on our behalf and are compelled not to reveal or use it for any other reason.

Security


The safety of your Confidential Information is essential to us, but keep in mind that system of electronic storage or no means of communication over the Internet, is 100% protected. Although we make every effort to use commercially adequate means to secure your Confidential Information, we cannot promise its complete safety.

Links To Other Sites


Our site may consist of links to other websites that are not managed through us. If you hit it off on a third party link, you will be re-directed to their website.We firmly recommend you to evaluate the Privacy Policy of every website you stopover.

We presume no liability, privacy policies or any content of third party website.

Children's Privacy


craftera.in does not entertain or deal with anybody below the age of 13 ("Children"). We intentionally do not share any information shared by any children. If you are a guardian and you are watchful that your Children has shared us with any Confidential Information, please get in touch with us. If we come across any of the information shared, we will instantaneously remove such information from our servers .

Return Policy


Our Return Policy is very simple and you can connect us for initiating returns. You can check our Contact Us page wherein there are multiple options to connect our support team in order to return the purchased product.

Following are our contact sources-

  • Email- support@craftera.com
  • Contact number- +91-97130 99668

We have a few terms and conditions-

  1. When the product is delivered at your place, it may happen that the product may reach in a damaged condition after the deliverance. In such a situation, you can return the product and ask for re-sending the same product again. The condition for returning the product is acceptable within 15 days and only when the customer is capable of sending the image of the damaged product. Expenses will be borne by seller.
  2. If you place any product as a gift, the same condition (mentioned in point 1) may arise. You will have to follow the same terms.
  3.   By contacting third party courier associate, you can initiate returns and fees will be borne by them. Make sure you return us the product with the same packaging as delivered with all the return receipts and billing.

Note that if delivery is made for the same product twice, then you are liable to pay the shipping charge only once.

Changes To This Privacy Policy


We possibly will revise our Privacy Policy periodically. We will inform you of every change by adding and updating the latest Privacy Policy on this page.

You are recommended to evaluate this Privacy Policy from time to time for any amendments. Changes will come into effect only when it is updated.

For any inquiry or information, you can contact us